Noam - Luxury Villa Rentals & Private Retreats

General Terms & Conditions

The purpose of these general terms and conditions of use (hereinafter the “GTCU”) is to define and govern the terms, conditions and limits of use and access to the www.noamgroup.com website (hereinafter the “Website”) by any user (hereinafter the “User(s)”).

The purpose of the Website is to present NOAM GROUP and its establishments and to offer a reservation request service for said establishments.

The GTCU are available at all times in a special dedicated tab on the Website and can be printed for consultation purposes by using the print command in the settings of any browser. Any access to and use of the Website by the User implies unreserved acceptance of these GTCU.

NOAM GROUP reserves the right to modify these GTCU at any time and without prior notice, in particular to adapt them to changes in the Website and any applicable regulations. The User is therefore advised to refer to the latest version of the GTCU before accessing and browsing the Website.

 

ARTICLE 1 – LEGAL NOTICE

The Website is published by NOAM GROUP SAS (hereinafter referred to as “NOAM GROUP”), whose information and contact details are given below:

– Form of company: Simplified joint stock company

– Share capital: €10,000.00

– RCS number: RCS of Paris (921 152 211)

– VAT number: FR74921152211

– Registered office: 231 rue Saint Honoré, 75001 Paris – France

– E-mail address: contact@noamgroup.com

– Host: Amazon Route 53, DNS service of Amazon Web Services, Inc – 410 Terry Avenue North, Seattle, WA 98109-5210 – United States

For any question or request for information concerning the Website, the User may contact NOAM GROUP at the above e-mail address.

 

ARTICLE 2 – ACCESS AND NAVIGATION

NOAM GROUP uses all the technical solutions at its disposal to allow permanent access and optimal navigation on the Website, without however being bound by any obligation of result.

Users expressly acknowledge and accept that access to and browsing of the Website may be suspended, limited and/or interrupted, without liability for NOAM GROUP :

– in the event of corrective maintenance, evolutionary maintenance, updates, content modifications, made necessary for the proper functioning of the Website;

– in the event of malfunctions and/or anomalies attributable to the Internet network, the connection and/or the computer equipment used by Users;

– in the event of fraudulent intrusion by any third party and/or any virus in the networks, connections and computer equipment used by the Users;

– in the event of force majeure or any other event beyond the control of NOAM GROUP;

– for any other reason and/or action deemed useful and necessary by NOAM GROUP for the proper functioning of the Website.

Users must, in all circumstances, ensure that their computer equipment, operating systems, anti-virus software and browsers used for accessing and browsing the Website are regularly maintained and updated.

 

ARTICLE 3 – CONTENT AND PROTECTION OF THE WEBSITE

The information, photographs, illustrations and other indications contained in the Website are provided solely for the User’s information and guidance.

Although NOAM GROUP takes the utmost care to ensure the quality and reliability of the information, photographs, illustrations and other information contained on the Website, these elements do not constitute a contractual commitment, nor do they constitute an explicit or implicit guarantee of validity, completeness, topicality and/or perfect similarity with NOAM GROUP products and services.

Hyperlinks to other websites have been expressly authorised in advance. As the links are provided for the personal convenience of Users, NOAM GROUP has no control over these websites and accepts no responsibility for them, as the websites remain the sole responsibility of their owners.

The general structure of the Website, the texts, images and photographs, data, animated or non-animated graphic elements and, more generally, all the elements that make up the Website constitute creations and works belonging exclusively to NOAM GROUP, which are likely to be protected within the meaning of the Intellectual Property Code and international conventions.

This Website, as well as all of its components, may not under any circumstances be modified, reproduced, displayed, presented, distributed or used for public or commercial purposes without the express, prior and written authorisation of NOAM GROUP.

The reproduction of a page of the Website or any other element of the Website in a frame that does not belong to and/or concern NOAM GROUP, as well as the insertion of a page of the Website or any other element of the Website in the page of a site that does not belong to NOAM GROUP, is strictly prohibited.

 

ARTICLE 4 – SERVICES

The Website allows the User to :

– present the destinations and establishments offered for rental by NOAM GROUP;

– to request information from NOAM GROUP and its establishments concerning the offer, the company, the reservation or the organisation of an event;

– to subscribe to the NOAM GROUP newsletter.

The Website also allows the User to access the following services, provided by external service providers to NOAM GROUP:

– submitting an online application.

The hypertext links enabling access to the above-mentioned services are provided under the conditions defined in article 3 above.

To benefit from each of the services listed above, the User must follow the instructions appearing on the Website.

The User undertakes to provide the information requested in a complete and accurate manner. If they fail to do so, their request cannot be processed.

In any event, NOAM GROUP, its establishments and/or its external service providers may not be held liable if the service requested by the User cannot be provided due to a malfunction in accessing and/or browsing the Website, in accordance with article 2 above.

 

ARTICLE 5 – APPLICABLE LAW

These GTCU are governed by the provisions of French law, to the exclusion of any other foreign legislation and/or regulations, regardless of the country in which the Users are located and/or from which the Website is accessed.

Any dispute (contractual, extra-contractual, tortious) relating to these GTCU shall, in the absence of an amicable settlement, be submitted to the exclusive jurisdiction of the French courts designated as materially and territorially competent in application of the rules of French civil procedure.

Privacy Policy

The purpose of this privacy policy (hereinafter the “Privacy Policy”) is to define the terms and conditions under which NOAM GROUP SAS (hereinafter the “NOAM GROUP”) may process personal data of individuals (hereinafter the “Users”) who use the website www.noamgroup.com (hereinafter the “Website”) and resort to the use of cookies when browsing the Website.

The Privacy Policy is available at all times in a special, dedicated tab on the Website and can be printed out for consultation by using the print command in the settings of any browser. Any access to and use of the Website by the User implies unreserved acceptance of this Privacy Policy.

NOAM GROUP reserves the right to modify the Privacy Policy at any time and without prior notice, in particular to adapt it to changes in the Website and to any applicable regulations. The User is therefore advised to refer to the latest version of the Privacy Policy before accessing and browsing the Website.

 

ARTICLE 1 – IDENTITY OF THE DATA CONTROLLER

For the processing of Personal Data on the Website, the data controller is NOAM GROUP SAS (“NOAM GROUP”), registered in the Paris Trade and Companies Register under number 921 152 211, and whose contact details are specified below.

NOAM GROUP SAS

231 rue Saint-Honoré, 75001 – Paris

contact@noamgroup.com

For any question or request for information concerning the Website, and to exercise his rights as listed in article 5 below, the User may contact NOAM GROUP at the above e-mail address or by sending a registered letter with acknowledgement of receipt to the above postal address.

 

ARTICLE 2 – LEGAL BASIS AND PURPOSE OF PROCESSING PERSONAL DATA

By “Personal Data”, we mean any personal data relating to an identified or identifiable individual.

In application of the European and French legislation on the protection of personal data, known as the “RGPD” and the French Data Protection Act, NOAM GROUP processes Users’ personal data solely for the purposes and in accordance with the legal bases defined below.

2.1. Processing for the purpose of online reservations

When browsing the Website, the User may access the online reservation request form to find out about the availability of an establishment offered for rent by NOAM GROUP.

In order to process the User’s reservation requests, NOAM GROUP companies receive and process the personal data collected. To this end, NOAM GROUP collects and processes the following personal data concerning the User:

– desired date of entry and date of departure ;

– number of adults and children;

– prefix, first name and surname;

– email address;

– telephone number, at the discretion of the User;

– language required for contact;

– country of origin, at the discretion of the User;

– the User’s consent to the privacy policy and terms of use;

– any Personal Data voluntarily provided by the User in the free field of the form.

The processing of this Personal Data by the companies of NOAM GROUP is necessary for the processing and management of reservations in each establishment concerned (legal basis: art. 6.1.b of the RGPD – execution of a contract with the person concerned).

2.2. Processing carried out for the purpose of managing contact requests

The User may make a contact request to NOAM GROUP by filling out a contact form on the Website. To this end, NOAM GROUP collects and processes the following personal data concerning the User

– prefix, first name and surname ;

– telephone number at the discretion of the User;

– e-mail ;

– the purpose of the contact;

– any Personal Data voluntarily provided by the User in the free field of the contact form.

The processing of this Personal Data is necessary for the processing and management of contact requests (legal basis: art. 6.1.a of the RGPD – consent of the person concerned).

2.3 Processing carried out for the purpose of managing applications

While browsing the Website, the User may access the application service provided by a service provider external to NOAM GROUP (LinkedIn).

With their consent and in order to process their application, NOAM GROUP receives and processes the Personal Data collected by the service provider concerned.

The processing of this Personal Data allows NOAM GROUP, with the User’s consent, to process his/her application (legal basis: art. 6.1.a of the RGPD – consent of the person concerned).

The User may withdraw his/her consent at any time with regard to this processing. However, any processing carried out before this withdrawal will remain lawful.

2.4. Processing carried out for the purpose of sending the newsletter

By browsing the Website, the User has the possibility of subscribing to the newsletter of the “NOAM GROUP” brand provided by a service provider external to NOAM GROUP (MailChimp). With the User’s consent, NOAM GROUP collects and processes the following personal data concerning the User

– language desired by the User for communication;

– prefix, first name, last name ;

– e-mail ;

– country of origin, at the discretion of the User.

The processing of this Personal Data enables NOAM GROUP, with the User’s consent, to send him/her newsletters (legal basis: art. 6.1.a of the RGPD – consent of the person concerned).

The User may withdraw his/her consent at any time concerning this processing. However, any processing carried out before this withdrawal will remain lawful.

 

ARTICLE 3 – RECIPIENTS OF PERSONAL DATA

The personal data processed by NOAM GROUP is communicated to the following recipients, for the sole purpose described above.

3.1. NOAM GROUP’s internal departments

NOAM GROUP shares Users’ Personal Data with its internal departments, solely for the purposes defined in Article 2 above and for which they are authorised.

The members of the internal services who process Users’ Personal Data are subject to an obligation of confidentiality regarding this Data.

3.2. NOAM GROUP’s subsidiaries

NOAM GROUP shares Users’ Personal Data with its subsidiaries for the strict purpose of:

– managing reservations and contact requests in each establishment managed by a subsidiary;

– managing applications for positions to be filled in each establishment managed by a subsidiary.

In accordance with European and French legislation on the protection of personal data (European Regulation n°2016/679 of 27 April 2016 on the protection of personal data, known as the “RGPD”, and the French Data Protection Act n°78-17 of 6 January 1978), NOAM GROUP’s subsidiaries process Users’ personal data solely for the purposes and in accordance with the legal bases defined above.

3.3. Third-party suppliers and service providers

NOAM GROUP shares Users’ Personal Data with its IT service providers, who are subcontractors within the meaning of the RGPD. These subcontractors process Users’ Personal Data on behalf of NOAM GROUP and for the sole purposes defined in Article 2 above.

The purpose of hosting the Website is to host Data and files that enable the Website to function and to provide a ready-to-use infrastructure for specific functions or parts of the Website to operate. Some of these services operate through geographically dispersed servers, making it difficult to determine the actual location where Personal Data is stored.

Amazon Web Services (AWS), provided by Amazon Web Services, Inc. is NOAM GROUP’s hosting and backend service provider. The Personal Data processed by the service is set out in the provider’s privacy policy accessible at: https://aws.amazon.com/compliance/data-privacy-faq/

3.4. Administrative and judicial authorities (if necessary)

Only in cases where such communication is required by a legal obligation, NOAM GROUP communicates Users’ Personal Data to the administrative or judicial authorities that require it.

 

ARTICLE 4 – STORAGE OF PERSONAL DATA

NOAM GROUP retains Users’ Personal Data for the period required to fulfill the purposes described in this Privacy Policy. The criteria used to determine the retention period include: (i) the length of the relationship between NOAM GROUP and the User; (ii) whether there is a legal or commercial obligation to which NOAM GROUP is subject; or (iii) whether a longer retention period is required or permitted by law.

In this context:

– the Personal Data necessary for the processing of online bookings are kept for a period of 5 years from the date of the booking, with the exception of Personal Data appearing on accounting documents, which are kept for 10 years;

– Personal Data necessary for the management of applications are deleted at the end of the recruitment process if the application is rejected, or kept for 2 years from the last contact with the applicant unless the applicant objects. The absence of opposition means acceptance of the present;

– Personal Data necessary for the sending of newsletters are kept for a period of 5 years from the date of their collection or the last contact from the User concerned.

 

ARTICLE 5 – USER’S RIGHTS

The User has the following rights with respect to the Personal Data collected:

– to become aware of, update, modify or request the deletion of his/her Personal Data;

– to request the limitation and/or to oppose the processing of his/her Personal Data from the Website;

– request the portability and transfer of their Personal Data from the Website to any other website or application.

The User may exercise the aforementioned rights by contacting NOAM GROUP directly at the following e-mail address: contact@noamgroup.com

The User also has the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés – www.cnil.fr) or with any competent judge.

 

ARTICLE 6 – COOKIES

6.1. Definition

Cookies are tools that enable data to be stored in the User’s terminal equipment, to allow the Website to send information to the User’s browser, and to allow this browser to send information back to the Website.

Cookies enable status information to be stored during the period of validity when a browser accesses the various pages of the Website or when the browser subsequently returns to the Website.

Only the sender of a cookie can read or modify the data contained in it. There are different types of cookies:

– session cookies which disappear as soon as the user leaves the Website;

– permanent cookies which remain on the terminals until their lifetime expires or until the User deletes them using the functions of his/her browser.

In any event, cookies are kept for a maximum of 13 months after they are deposited.

6.2. Purposes and methods of use of cookies

– Cookies for audience measurement

If the User consents, NOAM GROUP may use cookies when browsing the Website for audience measurement purposes. These cookies enable NOAM GROUP to measure the number of visitors to the website. NOAM GROUP can thus better understand the expectations of its customers and offer them products and services that suit them.

Personal data is collected by these cookies. It only concerns the User’s IP address. The User can freely accept or refuse the use of these cookies when he/she starts browsing the Website, via the information banner that appears on the page. These cookies will only be activated if the User expressly consents to them.

If the User has given his/her consent to the use of these cookies, he/she can withdraw it at any time in the future, by modifying the settings relating to cookies.

– Anonymous statistical cookies

If the User consents, NOAM GROUP may use cookies when browsing the Website for the purpose of producing anonymous statistics. These cookies enable NOAM GROUP to collect anonymous information on the characteristics of its customers. NOAM GROUP can thus better understand its customers’ expectations and offer them products and services that are suitable for them.

Personal data is collected by these cookies, before being anonymised. It concerns the type of device used, its location and the User’s gender.

The User can freely accept or refuse the use of these cookies when he/she starts browsing the Website, via the information banner that appears on the page. These cookies will only be activated if the User expressly consents to them.

If the User has given his/her consent to the use of these cookies, he/she can withdraw it at any time in the future by modifying the cookie settings on the Website.

6.3 Service providers involved in the management of cookies

For the management of cookies used on the Website, NOAM GROUP uses an external service provider, Google LLC, located at 1600 Amphitheatre Parkway in Mountain View, USA (“Firebase” and “Google Analytics” services).

This service provider has access to the cookies and Personal Data they collect, for the sole purpose of providing the above-mentioned services, to the exclusion of any other use.

This provider is Privacy Shield certified, a mechanism recognised by the European Commission that allows companies to ensure that they provide an adequate level of protection for Personal Data they receive from the European Union.

To learn more about the Privacy Shield program and to view the provider’s certification: https://www.privacyshield.gov/list.

6.4. Managing cookies from the browser

The User has several options for refusing the deposit of cookies.

If most browsers are set by default and accept the installation of cookies, the User has the possibility of choosing to accept all cookies, or to reject them systematically, or to choose which ones he/she accepts depending on the issuer.

He can:

– set the parameters of their browser to accept or reject cookies on a case-by-case basis prior to their installation; 

– regularly delete cookies from different terminals via their browser.

For the management of cookies and its choices, the configuration of each browser is different. It is described in the browser’s help menu, which allows you to know how to modify your wishes regarding cookies.

However, by configuring browsers to refuse cookies, certain functions may no longer be accessible, for which NOAM GROUP cannot be held responsible. 

Noam Group SAS

231 rue Saint-Honoré, 75001 Paris

France

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